Support Center
We're here to help you on your wellness journey. Find answers to common questions or reach out to our team.
Email Support
Have a question or need help? Send us an email and we'll get back to you as soon as possible.
support@pocketforest.appResponse Time
We typically respond within 24-48 hours during business days. Thank you for your patience.
Monday - Friday, 9am - 5pm PSTFrequently Asked Questions
What is Pocket Forest?
Pocket Forest is a privacy-first mental health companion app that helps you track your emotions, practice mindfulness, and build healthy habits through voice journaling, calming soundscapes, and a gamified garden experience.
Is my data private?
Yes! Your privacy is our top priority. All your journal entries, voice recordings, and personal data stay on your device. We don't collect, store, or share your personal information with third parties.
How does the Garden feature work?
Your Garden grows as you maintain your journaling streak. Each day you check in and journal, you water your virtual trees. Consistent journaling helps your trees grow, creating a beautiful forest that represents your mental wellness journey.
What is the Sanctuary?
The Sanctuary is a calming space within the app where you can access soothing soundscapes (nature, rain, white noise, lofi), breathing exercises, grounding techniques, muscle relaxation guides, and gentle affirmations.
How does voice journaling work?
Simply tap the record button and speak your thoughts. Our AI companion, Panda, will provide supportive, encouraging feedback based on your entry. Your recordings are processed on-device and never uploaded to any server.
Is Pocket Forest free to use?
Pocket Forest offers a free tier with essential features. Premium features are available through an optional subscription that unlocks additional soundscapes, advanced insights, and more customization options.
How do I delete my data?
Since all data is stored locally on your device, you can delete your data at any time by going to Settings > Data Management > Delete All Data, or by simply uninstalling the app.
What devices are supported?
Pocket Forest is available for iPhone running iOS 15.0 or later. iPad support is coming soon.
Still need help?
Can't find what you're looking for? Our support team is always happy to assist you with any questions or concerns.
Contact Support